View the extended (15 minute) video about Baldrige and Six Disciplines
In the extended 15-minute video interview, Paul Worstell (former president of PRO-TEC Coating Company, a 2007 National Baldrige Performance Excellence award recipient, and Six Disciplines client) talks about:
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PRO-TEC's business model before it started on its performance excellence journey
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When PRO-TEC decided to "find a quality system”
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When PRO-TEC discovered the Baldrige framework, and the Ohio Partnership for Excellence, (the state-wide Baldrige organization)
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PRO-TEC’s Baldrige journey timeline
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The Baldrige criteria
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The Baldrige feedback report (opportunities for improvement)
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How PRO-TEC discovered Six Disciplines
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How Six Disciplines aligns with the Baldrige criteria
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Six Disciplines’ strengths: communication, alignment, accountability
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Distinct differences between Baldrige and Six Disciplines
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Six Disciplines accelerates the Baldrige journey
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The extraordinary impact of performance excellence on the organization
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“Marrying” the Baldrige process with Six Disciplines – accelerates performance excellence
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Six Disciplines helped elevate scores on the Baldrige assessment
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Using the Six Disciplines Outlook software
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Six Disciplines creates “line-of-sight” within the organization
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Are you pursuing Baldrige? Lean? Six Sigma? TQM? Six Disciplines? “Great! They compliment one another!”
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The recipe for success with Baldrige? Compliment it with Six Disciplines