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The Six Disciplines Blog


// Friday, November 09, 2018

Soft Skills Drive Employee Engagement, Hard Skills Drive Organizational Performance

 From the new landmark research study recently released from Six Disciplines, and detailed in this 30-page research paper, "7 Key Findings About What Employees Say Drives Performance and Engagement", survey results find that soft skills drive employee engagement, while hard skills drive organizational performance. 

Study-7SoftSkillsHardSkills

'Soft’ skills refers to more intangible factors and behaviors, like attitude and relationship. 'Hard' skills is more about
identifiable systems and processes that individuals and teams use to get things done. 

Interestingly, 'Openness and Honesty’ appears on both soft and hard skill lists. They are the "oxygen" of both
communication and collaboration. 

The sheer breadth of these two lists of soft and hard skills shows why frontline leadership is such a challenging role.

RELATED RESOURCES:

Why Being Purpose-Driven Is The #1 Influencer Driving Organizational Performance

The #2 Influencer Driving Employee Engagement - An Organization That Cares About Me

Why Every Level of Leadership Has Very Different Ideas on What Drives Performance

Why Senior Leadership Underestimates the Need for Management Practices Across the Organization

Why Employee Engagement Drops 5-7% for Each Succeeding Management Level In An Organization 

Why Getting Strategy Right and Executing on that Strategy are the Toughest Areas for CEOs to Implement

 


Since 2005, the Six Disciplines blog offers posts about performance excellence, strategy execution, business coaching, leadership development, innovation, and business process improvement. This blog has received prestigious awards for leadership and management and has been syndicated by several major media sources.

 

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